Shipping policy

Our Shipping Policy ensures you receive your orders from Alira.pk efficiently and transparently. We are dedicated to providing you with a positive experience, and we understand that clarity about shipping is essential.

Process for Orders and Handling Times

We want to get your purchase to you as quickly as possible. When you place an order, our system starts the order processing immediately. For all orders, we have a processing time of two days. This duration includes confirming your payment, preparing your products, and getting them ready for shipment.

Transit and Delivery Options

Standard Shipping:
Once your order is processed, it will be handed over to our shipping partner. Our estimated transit time for standard delivery to most locations is 3 to 5 days. Please note that this is the expected number of business days for the delivery from the day it is shipped.

Express Delivery (Karachi):
For our customers located within Karachi, we offer an expedited option. Orders placed before a certain cutoff time (usually specified on the product page or checkout) will be eligible for same-day delivery. This service ensures you can receive your order on the same day it is placed, making it a convenient option for local customers.

Shipping Charges and Discounts

We believe in making the shipping costs clear and accessible. For standard shipping, we charge a flat rate of 250 PKR. This charge applies to all orders within the country.

We are delighted to offer a special discount to encourage you to purchase more. All orders with a total value exceeding 4000 PKR will qualify for free shipping. This means you will not be charged any shipping fees for orders that meet this criterion.

Important Considerations and Contact Information

Please be aware that our shipping partners make every effort to deliver within the estimated timeframes. However, factors like adverse weather conditions, remote locations, and peak holiday seasons can sometimes cause delays. We appreciate your understanding and patience.

If you have any questions, concerns, or need assistance with your order, please do not hesitate to contact our customer support team at contact@alira.pk